Shipping - Delivery time

Shipping method

Orders within Europe are shipped with DPD.

Deliveries are made to the delivery address or collection point you choose. On the day of delivery you will receive an email with the tracking code so that you can track your package.

    prices

    Belgium

    Free from 175 euros

    Up to 175 euros

    • DPD collection point: €5.75
    • DPD home delivery: €7.55

    The Netherlands

    Free from 175 euros

    Up to 175 euros

    • DPD collection point: €7.75
    • DPD home delivery: €9.85

    France

    • DPD collection point: €12.15
    • DPD home delivery: €13.85

    Germany

    • DPD collection point: €8.85
    • DPD home delivery up to 20 kg: €9.95

    Luxembourg

    • DPD home delivery: €11.60

    Ireland

    • DPD home delivery: €23.25

    Italy

    • DPD home delivery: €22.65

    Austria

    • DPD collection point: €14.15
    • DPD home delivery: €19.95

    Spain

    • DPD home delivery: €24.75

      Denmark

      • DPD home delivery: €22.35
      • DPD collection point: €17.15

      Is your country not listed? Please contact us.

      Delivery time

      The delivery period is always stated with the item.

      An order is always shipped in full , and will therefore only be processed once all products are in stock.

      Failure to meet the stated delivery time never gives the right to compensation.

      Loss or damage

      Optima Doopsuiker is responsible for the loss of or damage to the shipment up to the time of delivery. Once delivered, the responsibility lies with you.

      In the event of damage, we request that you email 3 photos to info@optimadoopsuiker.be within 8 days of receiving your order. This is so that we can file a complaint with the transport company.

        • a photo of the damaged packaging
        • a photo of the damaged item
        • a photo clearly showing how we have protected the item against breakage (bubble wrap, chips,...)